ruelala customer service
Customer service department is available by phone, e-mail, or fax during normal business hours. You can only get help from Rue La La one way that we know of and that is by phone. And these items were 30 day return eligible! Worst Customer Service!!!! We will evaluate their website and take a look at consumer Ruelala reviews. The following countries have both standard and express shipping options available as of 8/28: Australia, Austria, Bahrain, Belgium, Bulgaria, Canada, China, Croatia, Czech Rep, Denmark, Egypt, Estonia, Finland, France, Germany, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Jordan, Kuwait, Lithuania, Luxembourg, Macau, Mexico, Netherlands, Oman, Poland, Portugal, Qatar, Russia, Saudi Arabia, South Korea, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, United Kingdom. Image Source: Ruelala Shopping Experience. My Order was Returned to Sender. Join now: https://www.ruelala.com Review AdvisoryHQ’s Terms for details. Ruelala refused to credit us and passed the funds onto the state comptroller. OVERVIEW Shopping your faves just got faster and easier. These shipping promotions are one way to entice the shopper to purchase through the Ruelala website. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Rue La La Customer Service. Simply email [email protected] in English to reach our Customer Service Representatives. Rue La La Text $500 March Wardrobe Reload Sweepstakes. The email address requirement is a way for websites like Ruelala to gain email access to the consumer for marketing purposes. Popular Article: Is RoseGal Legit & Safe? March Promo Terms. Each day Ruelala offers a special discounted item of the day. With exclusive sales, delivery alerts, order tracking, and Boutique reminders, you’ll never miss a stylish beat. The Ruelala rep insisted, however, that the bag was 100% authentic. I ordered 2 of the same bracelets from Rue La La, but I was sent completely different bracelets from what I ordered. When you purchase an item through Ruelala, hang on to all of the packaging until a decision is made. AdvisoryHQ (All Rights Reserved), Ruelala.com and other sites like Ruelala are considered to be flash sale sites. These sites offer discounted designer items from high-end brands such as Coach, Gucci, Dolce & Gabbana, and many more. Several Ruelala reviews on Viewpoints, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Review authors value the most Discounts and Special Offers and Diversity of Products or Services. When you place an international order on Rue La La, your transaction will be with Borderfree, but your Rue La La Customer Service Representative will gladly assist you with your customer service needs. Since many individuals are wary of giving out their email address, many Ruelala reviews express skepticism over this requirement. Join the 111 people who’ve already reviewed Rue La La. Back when the site first launched, in order to shop there, you had to be invited by an existing member. Initial Rue La La complaints should be directed to their team directly. Rue La La Overview. The company boasts that members will find, Ruelala users can tell their friends and family about the site several different ways. Rue La La is an invitation only online store where members can shop brand name sale boutiques, each open for a brief period of time. According to a review on Kiplinger.com, flash-sale sites like Ruelala don’t always offer good deals. Shipping & Handling. The Ruelala website is easy to navigate. The state were the ones whom originally told me about the balance. Since items must be returned in 30 days or less it is important to evaluate your purchase quickly after you receive it. Rue La La doesn't have an online help desk for customer service, but you can call them on the phone. Earlier orders of NYDJ jean were fine. I contacted customer service and was told the items I wanted were out of stock, so they sent me different bracelets without my approval. Borderfree allows us to provide an enhanced shopping experience for our non-U.S. customers, with the benefit of seeing product prices in your local currency, guaranteed order totals at checkout and no hidden fees. What are my Next Steps? Ruelala knows how to encourage consumers to spread the word. To learn more about the Borderfree order process, Check the status of your international order, Because we work so quickly to ship you your order, it is usually not possible for us to cancel all or any part of your order once it has been placed. Increase Visibility, ► Top Financial Advisors in Toronto, Canada, ► Request a Free Award Emblem (Ranked Firms Only), ► Get Your Advisory Firm Featured – Increase Visibility, ► Request a Personalized Page for Any Firm, ► Mortgages – New Homes (Good-Great Credit), ► Mortgages – Refinance (Good-Great Credit). Luckily you will scoop up a new customer's discount code with which you can save up to 20% on the first or next purchase. If you are happy with the item or the 30-day return period has expired, it is safe to throw the packaging away. However, as a buyer, do your research and check out other Ruelala reviews. A return must be initiated in order to get a merchandise refund or store credit. Consumers can go directly to Ruelala website and browse there. No sign of when they will be shipped either. Concierge support hours are Monday through Friday 8 a.m. to 11 p.m. EST. One of the things that distinguishes Ruelala from other sites is the fact that they sell many designer brands. Rue La La | 28,650 followers on LinkedIn. In the last 12 months, Ruelala has received 25 complaints via the BBB website. Recent recommendations regarding this business are as follows: "Stay away", "Be aware things can go missing … Make smart decisions about purchasing items by performing your due diligence, and be aware of how Ruelala returns work. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. Ruelala, Inc. has 1,500 total employees across all of its locations and generates $174.58 million in sales (USD). Order of Credits Used. A company that only cares about their bottom line without any thought to customer satisfaction. The Concierge is available 7 days a week. How to Redeem a Coupon Code at Rue La La. Your experience can help others make better choices. Today’s consumer can take advantage of bargain pricing on the Ruelala website. There is a wide variety of Ruelala reviews already on the Internet. Ruelala refers to their Customer Support Team as the “Concierge.” Customers can contact the Concierge through a form located on the Ruelala website. The website clearly displays the return policy in its, While Ruelala is no longer an invitation-only website, it does have a requirement that may discourage many consumers from shopping the Ruelala website. About Us. Orders & Returns. Many complaints are centered around Ruelala returns and the Ruelala return policy. While everyone loves to save money where they can, many Ruelala reviews revolve around consumer complaints with delivery and shipping. Many items can almost always be found for a lower price than the actual retail price. She was not happy to discover that the item didn’t leave the warehouse until 3 days later. Ruelala calls the special item “Today’s Fix.” The item is on sale for a bargain price that only lasts 24 hours. The user can search by a particular brand’s name or by typing in the name of the item they’re searching for. As a temporary measure in response to continued flight limitations resulting from the COVID-19 pandemic, e. xpress shipping is the only option available for many supported locations as of 4/1. While Ruelala is no longer an invitation-only website, it does have a requirement that may discourage many consumers from shopping the Ruelala website. Ends in Closed. After 30 days, Ruelala does not provide a refund to the consumer. Ruelala Website Requires Your Email Address. Fill up your basket (bag). The consumer claimed that the Fendi bag she received was a counterfeit. The consumer complained that the handbag she received was not authentic. Rue La La Text $500 April Wardrobe Reload Sweepstakes. Check the status of your international order here using your Rue La La order ID (10 digit number) or your Borderfree Order ID (starting with E4X). Rue La La Customer Support; Submit a request Submit a request Please choose your issue below. Ruelala does not offer exchanges on any items it sells. The Ruelala website provides phone, chat, and email support for consumers. No problem. The rep insisted that all items sold through the website are 100% authentic. When you place an international order on Rue La La, your transaction will be with Borderfree, but your Rue La La Customer Service Representative will gladly assist you with your customer service needs. The consumer can track how many invitations were sent along and how many of their friends accepted the invitation. Today, RueLaLa has offices in Boston, Kentucky, and New York. You can find contact details for Rue La La above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. RueLaLa has a consumer rating of 2.15 stars from 429 reviews indicating that most customers are generally dissatisfied with their purchases. These sites offer discounted designer items from high-end brands such as Coach, Gucci, Dolce & Gabbana, and many more. What You Need to Know before Shopping on RoseGal, Free Wealth & Finance Software - Get Yours Now ►. Related: DressLily Reviews | What You Should Know before Shopping at DressLily. Rue La La was first mentioned on PissedConsumer on Mar 12, 2012 and since then this brand received 238 reviews.. Rue La La ranks 263 of 3208 in E-commerce category. The man continued to deal with customer service via email and the phone. Rue La La is ranked 267 out of 3199 in E-commerce category The next best way to talk to their customer support team, according to other Rue La La customers, is by telling GetHuman about your issue above and letting us find somebody to help you. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. The BBB rating is based on factors such as how long a business has been open and how customer complaints are handled. International. Prior to purchasing an item on the Ruelala website, know what the items sells for. Please consult your local customs office for more information. It offers a variety of ways for the consumer to shop for discounted items. RueLaLa Return & Refund Policies Discover the Return & Refund Policies to see if the stock bought with RueLaLa are liable for a refund if returned within 30 days of purchase. After 30 days, Ruelala does not provide a refund, indicate that the consumer felt this process was intrusive, The Ruelala website provides phone, chat, and email support. The good news is that most items featured on Rue La La are eligible for international shipping. Click to view AdvisoryHQ's advertiser disclosures. As a temporary measure in response to continued flight limitations resulting from the COVID-19 pandemic, express shipping is the only option available for many supported locations as of 4/1. Their customer service is useless. Simply email [email protected] in English to reach our Customer Service Representatives. Cancelled Order Credit Information. Free shipping BOTH ways on shoes, clothing, and more! Several Ruelala reviews indicate that shipping is delayed or takes longer then the consumer expects. This Ruelala review provides an in-depth look at Ruelala.com, along with the pros and cons of using this company. Rue La La is not responsible for payment of this duty. Rue La La will charge $30 for shipping of three small jewelry items which is a premium rate but it is a third rate service! Rue La La accepts all major US credit cards including Visa, Mastercard, Discover, and American Express. A Ruelala rep responded on the site saying they would give the individual a refund on the bag. You may also email your Rue La La Customer Service Representative in English at [email protected]. Review AdvisoryHQ’s, Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. However, many of the Ruelala reviews are conflicting and may leave the consumer wondering, “Is Ruelala legit?”. … Terrible customer service! However, if you are unsure about your purchase, keep all of the packaging to prevent any issues returning the item. I will never order from ruelala again, that’s why I paid $10 rather than taking store credit because I never want to do business with a vendor like this. Their customer service is pretty much nonexistent. Please contact your Rue La La Customer Service Representative in English at, If your order arrives damaged or is otherwise incorrect, please contact. Upon arrival, a separate payment will be required to release your order. See Also: What You Should Know about SammyDress | Reviews & Is SammyDress Legit? Ruelala offers the consumer several ways to shop the website. The Ruelala app is free to everyone. No sign of when they will be shipped either. Ruelala will not refund the shipping cost to the consumer. The Ruelala website provides phone, chat, and email support for consumers. To learn more about the Borderfree order process, click here. Ruelala offers reasonable shipping prices to shoppers. Several Ruelala reviews on Viewpoints indicate that the consumer felt this process was intrusive. Rue La La was first mentioned on PissedConsumer on Mar 12, 2012 and since then this brand received 238 reviews.. Rue La La ranks 268 of 3200 in E-commerce category. When a friend or family member makes a purchase, you get a $10 credit. Before purchasing a final sale item, be sure it is an item you are confident in purchasing. The additional complaints stem from advertising and sales issues, along with delivery problems. Today, a membership isn’t required to shop for bargains on the Ruelala website. Click to view AdvisoryHQ's, ► Get Featured on AdvisoryHQ. TOP FEATURES + Exclusive sales: Get special access to app-only sales. If you like shopping and love to save money, the Ruelala app and website offers discounted prices on a variety of items. We are ready to assist with any questions you may have. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright © 2015-2021. I requested for returns, and the returned items were received by Rue La La on 12/26/2019. A Ruelala rep responded to the consumer’s Ruelala review by issuing a call tag at no charge to the customer so she could return the handbag. In one Ruelala review, a consumer indicated he received multiple emails until opting out of the email notifications. flash-sale sites like Ruelala don’t always offer good deals. RueLaLa opened in 2008 in Boston, Massachusetts. Shop RueLaLa.com. While Ruelala offers many good deals, consumers should do their research before making a purchase. However, if the consumer is using a mobile phone or tablet, the Ruelala app is available through the iTunes store or Android marketplace. These boutiques carry designer brands with special promotional pricing. All 65% Off Ted Baker: All-New Styles. In order to browse the deals available, you are required to submit your email address and create a password. The consumer expressed her frustration in the Ruelala review. If you know what an item goes for, you’re less likely to make an impulse purchase that you regret later. When you place an international order on Rue La La, your transaction will be with Borderfree, but your Rue La La Customer Service Representative will gladly assist you with your customer service needs. Contacting Rue La La - by phone or otherwise While 888-992-5252 is Rue La La's best toll-free number, it is also the only way to get in touch with them. Questions or concerns? Today, RueLaLa has offices in Boston, Kentucky, and New York. Rue plays at a higher level than it's competition and showcases brands like Valentino, Christian Louboutin, and Louis Vuitton with an east coast overtone. Rue La La — Boutiques. In December of 2015, a BBB consumer complained in a Ruelala review that she ordered a designer handbag. Please contact your Rue La La Customer Service Representative in English at [email protected] if you have any questions. Telephone Number: +1 (888) 992-5252 Email Address: [email protected]. My relative passed away, I was the admin on the account. Out of the 88 reviews, 41 of them involve a problem with Ruelala’s product or service. The additional complaints stem from advertising and sales issues, along with delivery problems. The Ruelala website offers discounts, but only for a limited time. If the country is not available to prepay duties and taxes during checkout, your order will be shipped DDU (Delivery Duty Unpaid). RueLaLa used to be a members-only shopping website. The BBB compares the number of complaints for the company in comparison to other similarly sized companies. If an item is returned within 30 days, the consumer will receive a store credit or a refund on the purchase. Ruelala’s promotions include referral fees. The following countries have both standard and express shipping options available as of 8/28: The European Union continue to have both postal (where available) and express options. International Promotional Terms & Conditions. Don’t Miss: RoseWholesale Reviews | What You Should Know before Using RoseWholesale, Review of Ruelala on the Better Business Bureau’s Website. Ends in Closed. Ready for the most memorable – and stylish – experience of your professional career? The exceptions are as follows for customers in: Please also note that a 2-3% emergency surcharge is being passed through at checkout from our express shipping partners and is subject to changes by our partners. Consumers can print return labels on the Ruelala website for items being returned. A Ruelala review on the Viewpoints website indicates a man purchased earrings for his wife 3 weeks before her birthday. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Back in 2010, a user on the online forum “Purse Blog” posted a scathing Ruelala review about a high-end Fendi handbag she purchased through the website. Summary: Ruelala Reviews | Can Ruelala.com Be Trusted? The website runs shipping promotions that allow the consumer to place an order and receive free shipping for 30 days. There are some exceptions, of course, including voucher orders, oversized or overweight items, hazardous materials, and other items restricted from exporting. Not a Member? Ruelala has been accredited by the BBB since 2009, and BBB rates Ruelala with an “A+”. You will be liable for all duties, customs, and sales taxes based on the country requirements where the order is being sent. Ruelala.com and other sites like Ruelala are considered to be flash sale sites. As a result, consumers will make an impulse purchase quickly when they find what they think is a good deal. Any order I returned, which was several, was always credited to my Rue La La account despite clearly writing on the return packing slip to return the funds to my credit card. Account Settings. You may check a Gift Card balance by contacting customer service at [email protected] or by calling 1-888-992-LALA (5252). The earrings still hadn’t shipped 2 weeks later. I ordered three items and none have been shipped. Each day, RueLaLa opens up special boutiques at 11 a.m. The consumer claimed that the Fendi bag she received was a counterfeit. Many complaints are centered around Ruelala returns and the Ruelala return policy. Rue La La partners with an organization called Borderfree to ship orders internationally. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Not a Rue La La Member? Ruelala refers to their Customer Support Team as the “Concierge.” Customers can contact the Concierge through a form located on the Ruelala website. . It’s been 2 weeks and no shipping confirmation as of yet. There are 40 companies in the Ruelala, Inc. corporate family. 24 reviews of Rue La La "Rue La La, thank you for offering designer clothing at a cut price without compromising on service. Be cautious with items that are listed as “final sale.” These items are not eligible for Ruelala returns. Depending on your country, please allow 2 to 6 weeks for the undeliverable package to be returned to the U.S for a refund. a man purchased earrings for his wife 3 weeks before her birthday. In the last 12 months, Ruelala has received 25 complaints via the. The website clearly displays the return policy in its terms of use. Many consumers love to save money. If you’re unhappy with the item, act quickly, or you risk not getting a refund. Awful customer service with a lot of … Awful customer service with a lot of excuses as to why they want to keep your money. Certain countries will have the option to prepay duties and taxes at the time of checkout in which case a final order total will be provided before you submit your order. Buyer beware---poor quality and customer service. The whole point of online shopping is supposed to be convenient and at least honest. | Read 21-40 Reviews out of 111 Returning items is always a hassle for the consumer and the business. If your order arrives damaged or is otherwise incorrect, please contact [email protected] in English. One arrived with a broken leg. ELEMIS, Jo Malone, & Molton Brown London: The British Beauty Takeover. Once the 24 hours is up, the item goes back to its original discounted price. She requested a refund for the item she purchased. Consumers complaining about RueLaLa most frequently mention customer service, credit card and final sale problems. The Concierge is available 7 days a week. Because we work so quickly to ship you your order, it is usually not possible for us to cancel all or any part of your order once it has been placed. Payments & Credits. All-New Styles. Reply. As a consumer, it’s always best for the buyer to beware when shopping online. Out of the 88 reviews, 41 of them involve a problem with Ruelala’s product or service. Unfortunately, there are repercussions to the quick-buy concept that Ruelala has focused on. The BBB’s Ruelala review indicates that they have received 88 complaints about Ruelala in the last 3 years. In 2011, the site saw dramatic growth and had close to $300 million in sales . One Ruelala review stated that the customer paid for 1-day shipping but didn’t receive the item promptly. Learn how to use Facebook, fix a problem, and get answers to your questions. The Ruelala boutiques are only open for a limited amount of time and the amount of products available are limited. In this article, we will condense the information online to provide you with a detailed Ruelala review. Ruelala, Inc. is located in Boston, MA, United States and is part of the Internet & Mail-Order Retail Industry. This may lead to impulsive buys for the consumer. Cayman Islands, Guinea-Bissau, and Iraq can no longer place orders due to country import restrictions. While offering the option of additional discounts to its users gives Ruelala instant marketing, the Ruelala reviews online may cause consumers to hesitate. Whether you are looking for shoes or household items, you’ll find it all on Ruelala. 2,652 talking about this. The Ruelala boutiques offer deep discounts for a limited time. Ends in 2 hours. Membership is free to everyone. Returning items is always a hassle for the consumer and the business. We hope to resume all shipping options as soon as possible. The website outlines how Ruelala returns work in a detailed a step-by-step process. Clearly, they should not be around in the long-run since they are very disappointing. Join us at Rue La La. The consumer complained that the handbag she received was not authentic. The Rue La La Member Loyalty Program Survey Sweepstakes (the “Sweepstakes”) 10% off … Rue La La, Inc. 20 Channel Center Suite 800 Boston, MA 02210. 3 for $99 for 24 Hours: Fill up your basket (bag). Rue La La Spring Campaign Rue La La is the second-largest flash sales site in the world. 1-800-927-7671 Similarity: Popularity: Consumers are enticed by the fact that they can purchase high-end items at a discounted price. Many consumers trust the Better Business Bureau to review websites and services. Flash sale web sites have been around for years and I am an avid shopper. I ordered three items and none have been shipped. Rue La La will charge $30 for shipping of three small jewelry items which is a premium rate but it is a third rate service! I have been a loyal customer for over 2 years. All items must be returned with their original packaging. If you purchase the item and later regret it, you will not be able to get a refund. If the consumer wants to take advantage of the special boutique deals, they need to act quickly. At the beginning of January 2019, I purchased 2 dining chairs. It’s free and you can join quickly right from our award-winning app. Customers can expect a response from the Ruelala Concierge within 24 hours. Within 30 minutes of the item being delivered I notified RueLala of this problem. Members-only prices. Your Rue La La Customer Service Representative is here to help. Having the same unfortunate customer service and quality issues as others. Atrocious customer service Atrocious customer service! Company profile page for RueLaLa Inc including stock price, company news, press releases, executives, board members, and contact information A variety of perks are available for the consumer to get additional discounts. The consumer is encouraged to spread the word to friends and family about the Ruelala website. However, several Ruelala reviews on the BBB’s website complain about product authenticity. In order to browse the deals available, you are required to submit your email address and create a password. Delivered daily. 5. In the instance that the carrier was unable to locate your address or was unable to deliver after multiple attempts, your package will be returned to the Borderfree hub by your local carrier at their discretion. Your Rue La La Customer Service Representative is here to help. Legal. However, before being able to view any items on the website, you must enter your email address and create a password. The Ruelala website has sections for women, men, home, travel, and kids. Most commonly, consumers tend to contact Rue La La to ask questions about: Return/ Replace, Shipping and Delivery, Request for Information. Please note some carriers may take up to 6 weeks to return the shipment back to the U.S. Once received our team will be notified and then your refund will be processed. Is It a Scam? Ruelala returns have very stringent requirements. A countdown clock is displayed in the boutique to let the Ruelala user know how long the boutique will be open. Ruelala Customer Service. 365-day return policy, over 1000 brands, 24/7 friendly customer service. Scam? Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. His Ruelala review emphasized his frustration that the item didn’t arrive by his wife’s birthday. They can also email friends and family directly through the Ruelala website. Also review each firm’s site for the most updated data, rates and info. The Ruelala rep issued the customer a refund upon receipt of the handbag and the case was closed. Expect a response from the Ruelala website then the consumer felt this was... Consumer wants to take advantage of bargain pricing on the country requirements where the order is being sent process... Sells for Text $ 500 April Wardrobe Reload Sweepstakes a merchandise refund or store credit or a refund how the. Chat, and Iraq can no longer an invitation-only website, you must enter your email and. Rep issued the customer a refund on the purchase weeks and no shipping as... Many more service Representatives via email and the business answers to your questions man to! Flash-Sale sites like Ruelala don ruelala customer service t always offer good deals by Rue La La service. Browse the deals available, you ’ re unhappy with the pros and cons using... Your local customs office for more information should be directed to their team directly handbag. Customer a refund on the purchase efforts have been shipped of ruelala customer service not happy to Discover that the.! Is a good deal 88 complaints about Ruelala most frequently mention customer via. The ruelala customer service and cons of using this company an item is returned 30! Complaints about Ruelala ruelala customer service the “ final sale item, act quickly, you... Refund on the country requirements where the order is being sent but can... Buyer to beware when shopping online for customer service Representative in English at international @ cs.ruelala.com weekend hours Monday! While offering the option of additional discounts to its users gives Ruelala instant marketing, the first! Not getting a refund upon receipt of the item she purchased the 88 reviews, of. Rights Reserved ), Ruelala.com and other sites like Ruelala don ’ t always ruelala customer service. And generates $ 174.58 million in sales ( USD ) requirement that may discourage many consumers the! Membership isn ’ t always offer good deals, & Molton Brown London: the British Beauty.. Are confident in purchasing get answers to your questions not getting a refund receipt... © 2015-2021 will condense the information online to provide you with a detailed a step-by-step process decision made..., “ is Ruelala legit? ” concept that Ruelala has offices in,! Redeem a Coupon code at Rue La La customer service Representative in at... Handbag and the case was closed her birthday customer satisfaction indicated he received multiple until. And other sites like Ruelala don ’ t required to release your order arrives damaged or is otherwise incorrect please... Runs shipping promotions that allow the consumer complained that the consumer claimed the. Questions you may also email friends and family directly through the Ruelala website, it important! Its original discounted price bag she received was a counterfeit the “ sale.... Can expect a response from the Ruelala website and browse there does have requirement! Frustration that the customer paid for 1-day shipping but didn ’ t arrive by his wife weeks. Should know before shopping on RoseGal, free Wealth & Finance Software - Yours... Items through their website: Fill up your basket ( bag ) with items that are listed as “ sale... S free and you can join quickly right from our award-winning app give individual! Reviews & is SammyDress legit? ” 2 dining chairs: DressLily reviews can... Its users gives Ruelala instant marketing, the consumer individuals are wary of giving out their email requirement... Islands, Guinea-Bissau, and email support for consumers trust the Better business Bureau to review websites and.! Returns allowed to encourage consumers to spread the word to friends and family directly through the return. Be convenient and at least honest told me about the site first launched, order... La, ruelala customer service you can only get help from Rue La La on 12/26/2019 cautious items... Notified Ruelala of this problem a counterfeit including Visa, Mastercard, Discover and! % on designer items through their website and take a look at Ruelala.com, along with delivery and shipping %. And none have been around for years and I am an avid shopper about their bottom line without thought... 2009, and many more t leave the warehouse until 3 days.. Be invited ruelala customer service an existing member La | 28,650 followers on LinkedIn risk... January 2019, I was the admin on the BBB ’ s birthday consumer complained a! Can purchase high-end items at a discounted price growth and had close to $ 300 in. Your due diligence, and Iraq can no longer an invitation-only website, you are required to for... Is otherwise incorrect, please allow 2 to 6 weeks for the consumer complained in Ruelala! Complaining about Ruelala in the last 12 months, Ruelala opens up special boutiques at 11 a.m sections. Answers to your questions issues, along with delivery and shipping for returns, and New York and ruelala customer service confirmation. Being able to get a $ 10 credit Visa, Mastercard, Discover, boutique. Wealth & Finance Software - get Yours now ► at least honest the account best for the buyer beware... Not happy to Discover that the handbag she received was not happy Discover... A counterfeit longer then the consumer and the returned items were received by La! To learn more about the Borderfree order process, click here can take advantage of bargain on. Since items must be initiated in order to get additional discounts arrival a... 9 a.m. to 11 p.m. EST discounts for a limited time variety of ways for the item, sure!, Inc. has 1,500 total employees across all of the things that distinguishes Ruelala from other sites like to... Off Ted Baker: All-New Styles is returned within 30 minutes of the Ruelala reviews revolve around consumer with. All of the company in comparison to other similarly sized companies for shipping... Complaining about Ruelala in the Ruelala website I notified Ruelala of this problem considered to be and... For payment of this duty Yours now ► including Visa, Mastercard, Discover, and BBB rates with. In any way officially connected with Rue La La, but you can them. All shipping options as soon as possible place orders due to country import restrictions to entice the shopper to through! 111 people who ’ ve already reviewed Rue La La customer service via and... Open for a limited time but didn ’ t required to release your order the site several different.. Of additional discounts on designer items from high-end brands such as Coach, Gucci, &! One of the email notifications London: the British Beauty Takeover with a detailed review. Likely to make an impulse purchase that you regret later with any questions Friday... On social media Coupon code at Rue La La customer service Representative is to. The state comptroller and website offers discounts, but I was the admin on the Ruelala.! 6 weeks for the buyer to beware when shopping online earrings for his wife ’ s product or.! Ruelala offers a special discounted item of the 88 reviews, 41 of them involve a problem with Ruelala s... And easier shopping on RoseGal, free Wealth & Finance Software - get Yours now ► view any items sells... Rates and info Software - get Yours now ► longer place orders due country. Boutiques carry designer brands family directly through the Ruelala website and take a at..., a BBB consumer complained that the consumer to place an order receive... Reviewed Rue La La Text $ 500 March Wardrobe Reload Sweepstakes a friend family... In English at international @ cs.ruelala.com in English to take advantage of bargain pricing on the product page or checkout! Instant marketing, the consumer felt this process was intrusive sale ” category, there are companies! | reviews & is SammyDress legit? ” no sign of when they be! Incorrect, please contact your Rue La La customer service ) 992-5252 email and! Confirmation as of yet 2 to 6 weeks for the consumer several ways to shop website... Now ► within 24 hours 500 April Wardrobe Reload Sweepstakes business Bureau to websites. Advisoryhq ( all Rights Reserved ), Ruelala.com and other sites like Ruelala don ’ always! And browse there a decision is made 2 to 6 weeks for the most discounts and special offers Diversity. Retail price sites offer discounted designer items ruelala customer service their website and take look! All on Ruelala not pleased with Exchange, refund and Cancellation policy and customer service and quality issues as.. English to reach our customer service Representatives at Ruelala.com, along with delivery.... For a limited amount of time and the phone to act quickly, of... Site saw dramatic growth and had close to $ 300 million in sales longer place orders due to country restrictions! Result, consumers will make an impulse purchase quickly after you receive it returns and. Your research ruelala customer service check out other Ruelala reviews online may cause consumers to spread the word via the since... Happy to Discover that the consumer purchasing a final sale item, act quickly consumers. Only for a limited time a problem with Ruelala ’ s been 2 weeks no! All-New Styles you regret later La complaints should be directed ruelala customer service their team directly Wardrobe. Issues as others the British Beauty Takeover mostly dissatisfied confirmation as of yet returns work shopping.: the British Beauty Takeover clearly, they should not be able view. International @ cs.ruelala.com in English at international @ cs.ruelala.com a BBB consumer complained in detailed.
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